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Keith Rollag

  • Professor
Academic Division: Management
Keith Rollag is currently a Professor of Management, former Dean of the Franklin W. Olin Graduate School of Business, and former Chair of the Management Division. His teaching focuses on organizational behavior, teamwork and leadership, and his research focuses primarily on newcomer socialization and training, organizational culture, social networks and leadership development.

Professor Rollag's book "What To Do When You're New: How to Be Confident, Comfortable, and Successful in New Situations" was named by Success Magazine as one of the 10 "Best Books of 2015." and was a featured "New Non-Fiction Release" at Barnes and Noble stores nationwide. More information at http://www.whenyourenew.com

Professor Rollag also has published articles in outlets such as Harvard Business Review, MIT/Sloan Management Review, Organizational Dynamics, Journal of Organizational Behavior, Journal of Occupational and Organizational Psychology, Journal of Management Education, International Journal of Management Education, Business Horizons, and the Journal of Innovative Education.

His research and thoughts have also been featured in places like the New York Times, National Public Radio, Fast Company, Forbes, Inc., Fortune, and Cosmopolitan, among others.

In 2013 Professors Rollag and Sinan Erzurumlu recieved the 2013 Journal of Innovative Education Best Teaching Brief Award for their publication entitled 'Increasing Student Interest and Engagement with Business Cases by Turning Them into Consulting Exercises' (VOL.11, No. 4).

Prior to obtaining his Ph.D. in Industrial Engineering from Stanford University, he was a product development manager at Procter & Gamble.

Academic Degrees

  • Ph D, Stanford University
  • BS, Washington University in St. Louis
  • MS, Washington University in St. Louis

Academic Interest / Expertise

Management and Organizational Behavior; Management Training; Newcomer Training and Socialization; Social Networks

Awards & Honors

  • 2013 — Best Teaching Brief Award, Journal of Innovative Education
  • 2013 — Instructional Innovation Award, Decision Sciences Institute
  • 2013 — Dean's Award for Teaching Excellence in Executive Education, Babson College
  • 2007 — European Executive Board Term Chair, Babson College
  • 2005 — New Educator Award, Organizational Behavior Teaching Society

Courses

  • Degree Courses 2025

    • MBA 7800 BABSON CONSULTING EXPERIENCE
    • FME 1001 FOUNDS MGMT & EPS
  • Degree Courses 2024

    • FME 1000 FOUNDATIONS OF MGMT & ENTREPRENEURS
    • MOB 7800 MANAGING PEOPLE AND ORGANIZATIONS
    • MBA 7800 BABSON CONSULTING EXPERIENCE
    • FME 1001 FOUNDS MGMT & EPS
  • Degree Courses 2023

    • FME 1000 FOUNDATIONS OF MGMT & ENTREPRENEURS
    • MOB 7800 MANAGING PEOPLE AND ORGANIZATIONS
    • FME 1001 FOUNDATIONS OF MGMT & ENTREPRENEURS

Publications

Journal Articles

  • Cross, R.L., Opie, T.R., Pryor, G., Rollag, K.W. (2017). Connect and Adapt: How Network Development and Transformation Improve Retention and Engagement in Employees’ First Five Years. Organizational Dynamics.
  • Hunt, J.M., Langowitz, N.S., Rollag, K.W., Hebert-Maccaro, K. (2017). Helping Students Make Progress in Their Careers: An Attribute Analysis of Effective vs Ineffective Student Development Plans. The International Journal of Management Education. Vol: 15, Issue: 3, Page: 397 - 408. Elsevier. link
  • Rollag, K.W. (2015). Succeed in New Situations. Harvard Business Review (Print Edition). Page: 112-115. Harvard Business School Publishing. link
  • Guinan, P.J., Parise, S.A., Rollag, K.W. (2014). Jumpstarting the use of social technologies in your organization. Business Horizons. Vol: 57, Issue: 3, Page: 337–347. Elsevier Inc.. link
  • Erzurumlu, S.S., Rollag, K.W. (2013). Increasing Student Interest and Engagement with Business Cases by Turning Them into Consulting Exercises. Decision Sciences Journal of Innovative Education. Vol: 11, Issue: 4, Page: 359–381. Wiley-Blackwell Publishing, Inc..
  • Rollag, K.W., Billsberry , J. (2012). Technology as the Enabler of a New Wave of Active Learning. Journal of Management Education. Vol: 36, Issue: 6, Page: 743-752. Sage Publications, Inc..
  • Parise, S.A., Rollag, K.W. (2010). Emergent Network Structure and Initial Group Performance: The Moderating Role of Pre-Existing Relationships . Journal of Organizational Behavior. Vol: 31, Issue: 6, Page: 877-897.
  • Rollag, K.W. (2010). Teaching Business Cases Online Through Discussion Boards: Strategies and Best Practices. Journal of Management Education. Vol: 34, Issue: 4, Page: 499-526.
  • Rollag, K.W. (2007). Defining the Term “New” in New Employee Research. Journal of Occupational and Organizational Psychology. Vol: 80, Issue: 1, Page: 63-75.
  • Rollag, K.W. (2007). Teaching Business Cases Online Through Discussion Boards: Strategies and Best Practices. Journal of Management Education. Vol: 34, Issue: 4, Page: 499-526.
  • Rollag, K.W., Greenberg, D. (2005). Chris Pierce and the Yankee Donut Company: An Email Based Simulation that Introduces Students to the Complexities of Management and Organizational Behavior. Journal of Management Education. Vol: 29, Issue: 4, Page: 554-568.
  • Parise, S.A., Rollag, K.W., Cross, R. (2005). Getting New Hires up to Speed Quickly. MIT Sloan Management Review. Issue: Winter.
  • Rollag, K.W., Cross, R., Parise, S. (2005). Rapid Readiness Required. Contingent Workforce Strategies. Page: 30-32.
  • Parise, S.A., Rollag, K.W., Cross, R. (2005). Rapid Readiness Required. Contingent Workforce Strategies. Issue: Jul/Aug .
  • Rollag, K.W., Parise, S.A. (2005). The BikeStuff Simulation: Experiencing the Challenge of Organizational Change. Journal of Management Education. Vol: 29, Issue: 5, Page: 769 - 787.
  • Parise, S.A., Rollag, K.W. (2005). The BikeStuff Simulation: Experiencing the Challenge of Organizational Change. The Journal of Management Education. Vol: 29.
  • Rollag, K.W., Parise, S.A., Cross, R. (2005). Getting New Hires Up to Speed Quickly. MIT/Sloan Management Review. Page: 35-44.
  • Rollag, K.W. (2004). The Impact of Relative Tenure on Newcomer Socialization Dynamics. Journal of Organizational Behavior. Vol: 25, Issue: 7, Page: 853-872.
  • Rollag, K.W. (1997). How Startups Motivate New Engineers. IEEE Spectrum. Page: 58-59. IEEE.

Books

  • Rollag, K.W. (2015). What To Do When You're New: How to Be Comfortable, Confident, and Successful in New Situations. Page: 220. AMACOM. link

Cases and Teaching Notes

  • Parise, S.A., Rollag, K.W., Gulas, V. (2004). Montgomery Watson Harza and Knowledge Management. Babson College.

Book Chapters

  • Rollag, K.W. (2021). Words with Frenemies: A Simulation: Teaching Entrepreneurship Vol. 2: A Practice-Based Approach. Elgun.
  • Rollag, K.W. (2018). The How -To: Converting Your Entrepreneurial Ideas into Viable Business Opportunities. Issue: October. Entrepreneur Middle East. link
  • Rollag, K.W. (2018). The Babson Difference: How entrepreneurship can transform the world. Issue: July 29. Arabian Business. link
  • Rollag, K.W. (2012). Socializing the “Other” Organizational Newcomers – Customers, Clients, and Guests: The Oxford Handbook of Organizational Socialization, in Oxford Library of Psychology Series. Issue: 1st, Page: 250-266. Oxford University Press, Inc..
  • Hunt, J.M., Langowitz, N.S., Rollag, K.W., Herbert-Maccaro, K. (2011). Learning from and Leveraging Self-Awareness: The New Entrepreneurial Leader: Developing Leaders Who Will Shape Social and Economic Opportunity . Page: 164-183. Berrett-Koehler Publishers .
  • Parise, S.A., Cross, R., Rollag, K.W. (2006). Getting the “New” Newcomer Connected and Productive Quickly: Workforce Wake-Up Call: Your Workforce Is Changing, Are You?,. John Wiley Publishing.
  • Cross, R., Parise, S.A., Rollag, K.W. (2006). Rapid On-boarding and the “New” Newcomer: Workforce Wakeup Call: Your Workforce is Changing, Are You?. John Wiley & Sons.

Reports

  • Rollag, K.W., Parise, S.A., Cross, R. (2004). A Relational View of Rapid On-boarding: Getting Newcomers Connected and Productive Quickly: Working Knowledge Research Consortium. Babson College.

Working Papers

  • Rollag, K.W., Cardon, M. (2003). How Much Is Enough? Comparing Socialization Tactics and Newcomer Experiences In Start-Up Versus Large Organizations.

Conference Proceedings

  • Rollag, K.W. (2001). How Fast Growth Promotes Rapid Socialization in Entrepreneurial Firms: Frotiers in Entrepreneurship Research. Babson-Kaufmann Entrepreneurship Conference.

Other

  • Rollag, K.W. (2015). Advice for Meeting New People and Remembering Names: Miss Millennia Magazine. Miss Millenia Magazine. link
  • Rollag, K.W. (2015). New to Your Firm: Overcoming Performance Anxiety: AttorneyAtWork.com. AttorneyAtWork.com. link
  • Rollag, K.W. (2015). Managing People: The Economic Times (India). The Economic Times (India). link
  • Rollag, K.W. (2015). 10 Tips to Survive Holidays with Family Tree: GoErie.com. link
  • Rollag, K.W. (2015). How to Get Over Your Fear in New Situations: Fast Company. Fast Company. link
  • Rollag, K.W. (2015). Success in New Situations: Five Key Skills: Psychology Today. Psychology Today. link
  • Rollag, K.W. (2015). 3 Things Every New Leader Should Do Their First Week on the Job: Fast Company. link
  • Rollag, K.W. (2006). Group Project Survival Guide. Babson College. link

Articles - Circular or newsletter (e.g., Babson Insight)

  • Rollag, K.W. (2017). Getting New Hires Up to Speed Quickly. Page: 1. Skylife - Inflight Magazine for Turkish Airlines. link
  • Rollag, K.W. (2016). Anxiety and Networking are a Natural Combination. Training Magazine. link
  • Rollag, K.W. (2016). How to Overcome Your Fear of Networking. Skylife Magazine (inflight magazine of Turkish Airways).
  • Rollag, K.W. (2005). Just the Same but Five Times as Fast: Reflections on a Visit to Chinese Manufacturing and Management Education. Babson College. link
  • Rollag, K.W. (2002). Fast Growth – Successful Managers Offer a Peek. Boston Business Journal.
  • Rollag, K.W. (2002). Fast Organizational Growth: Ten Insights From Successful Managers: Babson Insight. Babson College.

Presentations

  • Leading and Parenting for Empowerment: The Role of Separation Tactics in Family Businesses Jno-Charles, A. Guinan, P. Rollag, K. Babson College Entrepreneurship Research Conference, Munich (2024)
  • Overcoming Business Challenges Through Resilience Rollag, K. Kim, P. Taste of Babson, Pfizer (webex) (2023)
  • Leading and Parenting: The Interplay of Family and Business Dynamics and its Effect on Entrepreneurial Behavior in Family Firms. Jno-Charles, A. Rollag, K. Guinan, P. Family Enterprise Research Conference, West Palm Beach, FL (2023)
  • Experiencing Curricula Rollag, K. Inspire Studio, Maine (2023)
  • What to Do When You're New Rollag, K. Weissman Summit 2023, Boston, MA (2023)
  • I Think I Can: Empowerment as a Bridge Between Entrepreneurial Leadership, Psychological Safety, and Team Performance in Family Firms – A Research Story Guinan, P. Jno-Charles, A. Rollag, K. Babson Research Day 2023, Wellesley, MA (2023)
  • An Integrated conceptual model of entrepreneurial leadership: New frontiers for research Taylor, S. Greenberg, D. Corbett, A. Rollag, K. Shay, J. Murphy, W. Academy of Management Conference, Seattle, WA (2022)
  • Entrepreneurial Leadership: Turning Problems into Opportunities that Create Value Rollag, K. IIM Lucknow - Babson Webinar, Online (2022)
  • Experiencing Curricula Rollag, K. Inspire Studio, Maine (2022)
  • Engaging and Motivating New Early Talent in Hybrid Work Environments Rollag, K. LDS Summit, Minneapolis (2022)
  • FME Class Simulation Rollag, K. Launch Babson, Babson College (2022)
  • What if the University Was More Like a Health Club? Rollag, K. Babson Collaborative Summit, Online (2022)
  • Designing Games and Simulations Rollag, K. Babson Academy Entrepreneurship Educator Webinar Series, Online (2022)
  • Using Miro Rollag, K. Learn and Inspire, Babson College (2022)
  • Influencing Without Authority Rollag, K. Taste of Babson, Webex (2021)
  • Multiple Boss Syndrome: How to Thrive in a Matrixed Organization Rollag, K. Taste of Babson, Webex (2021)
  • Using Miro and BoardReader in Design Thinking and Teamwork Courses Rollag, K. Guinan, P. Gartner, B. Mid-Atlantic Organization Behavior Teaching Conference, Virtual hosted by Lasalle University (2021)
  • Influence Without Authority Rollag, K. Taste of Babson, Webex (2021)
  • Re-imagining Zoom and Webex Rollag, K. BOW Big Ideas, Wellesley (2020)
  • Success Factors of Teams Rollag, K. Babson Global QA Visit to MBSC, Wellesley, MA (2020)
  • Creating and Leading Highly Effective Teams Rollag, K. Taste of Babson, Cambridge (2020)
  • What to Do When You're New Rollag, K. Lunch and Learn, Boston, MA (2019)
  • Creating and Leading Highly Effective Teams Rollag, K. Taste of Babson, Wellesley, MA (2019)
  • Higher Education 2028: Three Future Scenarios Rollag, K. University Leadership Summit, West Palm Beach, FL (2019)
  • What To Do When You're New Rollag, K. Breakfast Book Talk, Needham, MA (2019)
  • Dean's Panel Rollag, K. Professional Development Day, Boston, MA (2019)
  • Influence Without Authority Rollag, K. Taste of Babson, Wellesley, MA (2019)
  • Deans Commencement Address Rollag, K. Commencement, Wellesley, MA (2019)
  • Designing Simulations and Games Rollag, K. Inspire Studio, Newport, RI (2019)
  • Business Education 2028: Implications of Three Potential Scenarios Rollag, K. Travaglione, T. Deans Conference, Vancouver, Canada (2019)
  • Fundamentals of Entrepreneurial Leadership Rollag, K. Taste of Babson, Cambridge, MA (2019)
  • Curriculum Innovation: Content and Process Rollag, K. Chang, S. Lee, S. AACSB Accreditation Conference, Washington, DC (2018)
  • What To Do When You're New Rollag, K. Monthly Luncheon, Needham, MA (2018)
  • What To Do When You're New Rollag, K. Career Day, Millis, MA (2018)
  • What To Do When You're New Rollag, K. Seminar Series, Needham, MA (2018)
  • What To Do When You're New Rollag, K. Babson Student Leadership Academy, Babson College (2017)
  • Group Project Survival Guide Rollag, K. Palson, E. Organizational Behavior Teaching Conference, Providence College, RI (2017)
  • Influence Without Authority Rollag, K. Taste Of Babson, PTC, Boston (2017)
  • What To Do When You're New Rollag, K. Beta Kappa Sigma Induction Ceremony, Babson College (2017)
  • Designing and Managing Group Projects Rollag, K. Faculty Development Workshop, Ripon, WI (2017)
  • Influence Without Authority Rollag, K. Taste of Babson, Bank of America, Boston (2017)
  • Developing a Design Methodology for Management Simulations Rollag, K. Faculty Research Day, Babson College (2017)
  • What To Do When You're New Rollag, K. Alumni Event, Wellesley, MA (2016)
  • What To Do When You're New Rollag, K. Author Series, Millis, MA (2016)
  • What To Do When You're New Rollag, K. Networking Event, Boston, MA (2016)
  • What To Do When You're New Rollag, K. Book Series, Internet (2016)
  • What To Do When You're New Rollag, K. Schmoozers Networking Event, Hartford, CT (2016)
  • Promoting Faculty Thought Leadership Rollag, K. Chmura, M. DiPietro, B. CASE Conference, Boston (2016)
  • The Quantified Leader: Using Personal Auto-Analytics and Deliberate Practice to Accelerate Leadership Development Rollag, K. Babson "Food for Thought" Series, Babson College (2013)
  • Curriculum design Workshops: A Tool to Help Navigate the Politics of Curriculum Change Guinan, P. Rollag, K. OBTC Teaching Conference for Management Education, St. Catherine’s, ON (2012)
  • Group Project Survival Guide: Online "Talking Power Point" Resource for Students and Instructors Rollag, K. , . OBTC: Teaching Conference for Management Educators, Brock University, St. Catherine's Ontario (2012)
  • Integrated Curriculum at Babson College Rollag, K. Faculty Seminar, University of South Dakota (2010)
  • Fundamentals of Effective Teaching Rollag, K. Lewicki , R. , . OBTS Teaching Bootcamp , Southern Management Association Meeting, Asheville, NC (2009)
  • Integrating Managerial and Career Development into an MBA Curriculum Hunt, J. Langowitz, N. Rollag, K. Hebert-Maccaro , K. OBTC: Teaching Conference for Management Educators , Charleston, SC (2009)
  • Integrating Business Curriculum Rollag, K. Garstka, S. O' Leary-Kelly , S. AACSB Faculty Conference on Learning and Research , St. Petersburg, FL (2008)
  • Facilitating and Assessing On-Line Case Discussions: Strategies and Best Practices from the Front Lines Rollag, K. Organizational Behavior Teaching Conference, Malibu, CA (2007)
  • etting it Right from the Beginning – Successful On-Boarding Rollag, K. American Electronics Association HR Forum, Portland, OR (2006)
  • The Effect of Network Structure and Role-Sharing on Group Performance in a New Task Environment Rollag, K. Parise, S. Academy of Management Conference, Boston (2006)
  • Technologies & Metrics to Implement On-Boarding Rollag, K. Parise, S. HCI Webinars, Online (2006)
  • Getting New Hires Up to Speed Quickly Rollag, K. Breakfast Series, Wellesley, MA (2006)
  • The Effect of Network Structure, Role-Sharing, and Leveraged Ties on Group Performance in a New Role-Task Environment Rollag, K. Parise, S. Babson Faculty Research Seminar, (2006)
  • Traction to Engagement in 90 Days Rollag, K. Parise, S. HCI Webinars, Online (2006)
  • The Effect of Network Structure and Role-Sharing on Group Performance in a New Task Environment Parise, S. Rollag, K. Academy of Management Conference, Atlanta (2006)
  • New Employer - New Employee, Who is On-Boarding Whom? Parise, S. Rollag, K. Human Capital Institute webcast, Undisclosed (2006)
  • Metrics & Technology to Track Onboarding Progress Parise, S. Rollag, K. Human Capital Institute webcast panelists, Undisclosed (2006)
  • Teaching OB in an Integrated Curriculum: Challenges and Opportunities Rollag, K. Greenberg, D. Organizational Behavior Teaching Conference, Scranton, PA (2005)
  • The Impact of Relative Tenure in Newcomer Socialization Dynamics Rollag, K. Speaker Series, Boston University (2004)
  • Defining the Term “New” in New Employee Research Rollag, K. Academy of Management Conference, New Orleans, LA (2004)
  • The BikeStuff Simulation: Experiencing the Challenge of IT-Based Organizational Change Rollag, K. Organizational Behavior Teaching Conference, Redlands, CA (2004)
  • Rapid On-Boarding: Knowledge Management and the Newcomer Rollag, K. Cross, R. Parise, S. Working Knowledge Research Consortium, Babson College (2004)
  • How Much Is Enough? Comparing Socialization Tactics And Newcomer Experiences In Start-Up Versus Large Organizations Rollag, K. Cardon, M. Babson Kauffman Entrepreneurship Conference, Babson College (2003)
  • Electronic In-Box Exercises: Using Technology to Support Student’s Intellectual and Aesthetic Learning about the World of Managers Rollag, K. Greenberg, D. Organizational Behavior Teaching Conference, Springfield, MA (2003)
  • First-Week Experiences: A Journal Study Of Newcomers In High-Tech Startups Rollag, K. Babson Kauffman Entrepreneurship Conference, Boulder, CO (2002)
  • How Fast Growth Promotes Rapid Socialization in Entrepreneurial Firms Rollag, K. Babson Kauffman Entrepreneurship Conference, Jonkoping, Sweden (2001)
  • Collaborative Management of Emergent Constraints: Participant Observation of a Software Development Team Rollag, K. Academy of Management Conference, Chicago, IL (1999)
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