Submit a Work Order

Submit a work order to request any of the services provided by Facilities.

The Service Response Center prioritizes and processes requests for emergency, routine and special services for the Babson Campus. The Customer Service Response Center is open from 8 a.m. to 4 p.m., Monday through Friday. Please be advised that Facilities Web Request can only be accessed while on campus.

Submit a Request

Non-Emergency

1. Log in to Babson Portal
2. Under the green "Smart Tools" banner, click on "Facilities Web Request"
3. Choose "Submit a new request..."
4. Fill out all relevant information and submit
5. You will receive a work order number pending approval
6. You will receive e-mail when there is a status change, such as completion.

Emergency

During Business Hours, Monday–Friday, 8 a.m.–4 p.m.

Call ext. 4444 or 781-239-4444. If no response, call Public Safety at ext. 5555 or 781-239-5555

After Business Hours

After business hours, weekends, or holidays: call Public Safety ext. 5555 or 781-239-5555

Check Work Order Status

Your Requests

1. Log in to the Babson Portal
2. Under the green “Smart Tools” banner, click on “Facilities Web Request”
3. Choose “Find my previously submitted requests”
4. A list of all work order requests submitted by you will be listed

Other Requests

E-mail the Customer Service Response Center.